Costa Rica Travel WEB - Online Reservations for Hotels, Rental Cars and Tours in Costa Rica

IMPORTANT

We are Costa Rica’s TravelWEB, a full-service online travel agency located in San Jose, Costa Rica. Through us, you can make all the reservations for your trip to Costa Rica - international airline tickets, hotels, car rentals, in-Costa Rica flights and tours - in one co-ordinated location.You can E-mail us directly at travel@costarica.net or use the following form to reserve on-line, to request reservations at any of the listings from our tourism directory, to help plan your vacation, or to seek further information. If you wish, call us in Costa Rica toll free at 1-800-788-7857.

We strongly recommend the hotels, tour operators and car rental agencies featured on the TravelWEB, but we can and will book any provider in Costa Rica you indicate. To request a reservation or the advice of our travel consultants please complete the form indicated below. If the space provided is unsufficient for all your interests, please use the comments parts of the form to request the information you want.

If you already have a confirmed reservation, and are ready to make payment, please complete the credit card form by clicking on Make Payment.

FORM HINTS AND INSTRUCTIONS

Many of the items on this form are drop down. Most browsers will allow you to follow a link for further information, then click the BACK button, returning to the form without losing the information you may already have typed into the different fields.
We provide information and reservation services for all international airlines. Please provide us with your departure airport, flying dates, and the names of your traveling companions (and the ages of children accompanying you).
Because of airline schedules and transfer connections, you might plan to spend at least your first and last nights at a hotel near the airport or in San José.

AGENCY POLICY

CANCELLATIONS AND NO SHOW POLICY: Changes within 30 days of departure are charged $50.00 per person. If the change results in a cancellation of previously confirmed services, then the following cancellation penalties will apply for those respective services. If cancellation is received in writing by Costa Rica's Travel WEB at least 30 to 45 days prior to departure, a full refund will be made, minus a $75.00 administrative charge per person plus the applicable supplier cancellation fees. For cancellations received within 15 to 30 days of departure a 50% cancellation penalty will be imposed. No refunds will be made less than 15 days prior to reservation date.
REFUNDS: Any claims for refunds must be made IN WRITING within 30 days of scheduled return. All negotiable vouchers must accompany the claim. No refunds will be made for features included in our itineraries that travelers chose not to take part in. No refunds will be made for missing transfers or sightseeing tours due to changes or delays in airline schedules. Costa Rica's Travel Web will not refund any money for changes in travel arrangements made by the traveler after the departure date. Any service issue affecting the quality of the guest's hotel stay must be addressed directly with the hotel's management at the time the issue arises since refunds cannot be given for such inconveniences.